If you're not following up with your customers, you are losing money. Period.

Fix it today β†’
For service businesses that rely on repeat clients.

You're losing customers.
We bring them back.

We automatically follow up, rebook, and bring your customers back β€” so you stay fully booked without chasing anyone.

9:41 AM
Messages
LN
Luxe Nail Studio
Business Β· iMessage
Hi Jessica! πŸ’… Thank you so much for coming in today β€” it was so great having you!
9:38 AM
Would you mind leaving us a quick Google review? It truly means the world. πŸ‘‰ g.co/luxenails
9:38 AM
Of course! You all did amazing 🌟
9:41 AM βœ“βœ“
Hey Jessica! πŸ‘‹ It's been two weeks β€” we'd love to see you again. Ready to book?
2 weeks later
What your clients actually receive
Scroll
Review Automation β—† Personalized by Name β—† Voicemail-Triggered Texts β—† 2-Week Rebooking β—† Full CRM Included β—† 30-Day Check-Ins Until You Don't Need Us β—† We Make Your Business Unforgettable β—† Review Automation β—† Personalized by Name β—† Voicemail-Triggered Texts β—† 2-Week Rebooking β—† Full CRM Included β—† 30-Day Check-Ins Until You Don't Need Us β—† We Make Your Business Unforgettable β—†
This Happens Every Day

A customer comes in once.
Loves the service.
Says they'll be back.

…and never returns.

"Not because they didn't like you β€” but because no one followed up."

You already paid to acquire that customer. We make sure it wasn't a one-time visit.

What they receive
❌ Generic β€” Gets ignored

"Dear Customer, don't forget to rebook your appointment."

βœ“ StayKnown β€” Gets responses

"Hey Jessica! πŸ‘‹ It's been about two weeks since your last visit β€” your nails are probably ready for some love! We'd love to see you again. Want to grab a spot this week?"

This is the difference between a message people ignore β€” and one that brings them back.

"The businesses that grow aren't the busiest β€” they're the ones customers come back to."

This is how smart businesses operate. This is StayKnown.
The Problem

You're losing customers
after their first visit β€”
and don't even realize it.

You get customers in the door… then most never come back.

No follow-up β€” so they forget about you
No reminder β€” so they book somewhere else
No system β€” so you lose repeat revenue

So they forget about you β€” and go somewhere else.

61%
of service-based revenue comes from repeat clients β€” yet most have zero automated follow-up in place.
2 Weeks
is the ideal window to re-engage a client post-visit. Most businesses miss it entirely.
$0
β€” what most salons and spas spend on keeping clients coming back.
That's the gap StayKnown fixes.
Based on industry retention data for service-based businesses.
We Bring Them Back β€” Automatically

Simple.
Automatic.
Done for you.

StayKnown builds a simple system that runs in the background of your business β€” follow-ups after every visit, smart rebooking reminders, and personalized messages that feel natural. Your customers don't forget you anymore.

01

A customer visits your business

That's it. You do what you do. StayKnown takes it from there β€” no extra steps, no manual work on your end.

You focus on service
02

StayKnown follows up automatically

Review requests, rebooking reminders, re-engagement messages, missed call texts β€” all sent at exactly the right time, personalized by name. You don't touch a thing.

Fully automated
03

They come back β€” and bring others

More repeat bookings. More 5-star reviews. More referrals. The longer the system runs, the more momentum your business builds β€” automatically.

More revenue. Less work.
The Sequence

Your entire follow-up
system β€” visualized.

Customer Visit
Client checks out
Review Request
Within 24 hours
Auto-sent
Rebooking Text
Day 14
Auto-sent
Re-Engagement
Day 28
Auto-sent
Repeat Client
They're back
Missed Call
Any time
Instant Text Back
Within seconds
Auto-sent
Booking Saved
Lead recovered
Why Most Businesses Never Fix This

They try doing it
themselves β€” and
it never gets done.

A lot of businesses try using tools like ActiveCampaign or Brevo… but then they realize:

It takes hours to set up
You have to write everything yourself
You have to figure out timing and strategy
You have to maintain it constantly

So it never gets fully used. Clients keep slipping away.

The StayKnown difference

We do all of that for you.

DIY
  • Build everything yourself
  • Guess what works
  • Spend hours managing it
StayKnown
  • We build it
  • We run it
  • We improve it
You just get repeat customers.
See It Live

This is what your
clients actually receive.

Every message is personalized, timed perfectly, and feels like it came from you directly β€” not a robot. Here's a real preview of what runs automatically inside your system.

9:41 AM
Messages
LN
Luxe Nail Studio
Business Β· Today
Hi Jessica! πŸ’… Thank you so much for coming in today β€” it was wonderful having you! We'd love to hear your thoughts. Would you mind leaving us a quick Google review? It means the world to us.
9:38 AM
πŸ‘‰ Leave a review: g.co/luxenails
9:38 AM
Of course! You all did amazing 🌟
9:41 AM βœ“βœ“
Messages
LN
Luxe Nail Studio
Business Β· 2 weeks later
Hey Jessica! πŸ‘‹ It's been about two weeks since your last visit β€” your nails are probably ready for some love! We'd love to see you again. Want to grab a spot this week?
Tue 10:15 AM
πŸ“… Book online: luxenails.com/book
Tue 10:15 AM
Messages
LN
Luxe Nail Studio
Business Β· Instant response
Voicemail received β€” 0:24
Hi! πŸ‘‹ We just missed your call β€” sorry about that! We'll get back to you shortly. In the meantime, feel free to book online anytime:
Instantly Β· Auto-sent
πŸ“… luxenails.com/book
β€” Luxe Nail Studio
Instantly Β· Auto-sent
Thank you! Just booked πŸ™
2 mins later βœ“βœ“
Built to Bring Customers Back

Turn every first visit
into repeat clients.

We follow up for you β€” at the right time, with the right message β€” so clients come back.

Visit Follow-up Reminder Comeback Review
Review Automation

Turn happy clients into 5-star reviews automatically.

Triggered at appointment close
Custom branded messaging
Google & platform links
Rebooking Follow-Up

Bring clients back before they drift to a competitor.

Addressed by first name
Timed to day 14 post-visit
Text & email delivery (1,000 texts/month included)
Re-Engagement Sequence

Win back clients who almost didn't return.

Day 28 automated message
Feels personal, not robotic
Recovers lapsed clients
Voicemail β†’ Instant Text

Never lose a lead just because you missed a call.

Instant response trigger
Customized per your business
Bridges missed calls to bookings
Full CRM Included

Keep every client, conversation, and booking in one place.

Full contact database
Two-way text & email (1,000 texts/month included)
Client history & notes
Monthly Check-In Reports

See what's working β€” and improve results every month.

Retention & review tracking
What's working, what to adjust
Ongoing strategy support
This is why clients actually come back.

StayKnown doesn't send generic messages.

It sends "Hey Jessica" β€” not "Dear Customer."
It follows up at the exact right moment.

That's why clients return, leave reviews, and remember your business.

How We Work With You

Your business.
Your tools.
Our system.

We don't ask you to rip out what's already working. Whether you want a full done-for-you platform or automation built inside the tools you already use β€” we make it happen.

Option A

Keep Your Tools β€” We Make Them Work Better

Already using Vagaro, Square, Mindbody, or another platform? We build the automation inside what you already have β€” no switching required.

Best for businesses already using Vagaro, Square, or similar tools.

  • Works with Vagaro, Square, Mindbody & more
  • Custom automations tailored to your business
  • No switching platforms β€” zero disruption
  • Powerful follow-up β€” without changing your tools
  • Two-way text & email (1,000 texts/month included)
Option B

Done-For-You System β€” Built From Scratch

We build everything from scratch on our platform β€” CRM, automations, messaging, pipelines. Done for you. Managed for you.

Best for businesses starting fresh or ready to scale.

  • Full CRM included
  • Custom automations tailored to your business
  • Two-way text & email (1,000 texts/month included)
  • Review automation + rebooking + re-engagement
  • Voicemail text-back

Not sure which is right? We'll figure it out together on your free call β€” no pressure.

See What This Would Look Like For Your Business
This Pays For Itself Quickly

3–5 returning clients a month…
and this pays for itself.

That covers your cost. Everything after that is profit.

Based on projected outcomes from industry retention data and early client results. Individual results may vary.

Book your free demo and we'll map this out for you
Up to 3Γ—
More repeat bookings when follow-up runs automatically
More Reviews
5-star reviews within the first 60 days β€” without asking manually
30 Days
See early results in as little as 30 days of going live
Ongoing
We stay with you until you don't need us
Inside the System

This is what's running
in the background of
your business.

StayKnown CRM β€” Dashboard
Dashboard
Clients
Automations
Messages
Reviews
Reports
127
Active Clients
+12 this week
94
Messages Sent
This month
31
Reviews Generated
+8 this month
68%
Rebook Rate
Up from 41%
Recent Automations
ClientAutomationSentStatus
Jessica M.Review RequestToday 9:38amSent
Marcus T.2-Week RebookingToday 10:15amSent
Aaliyah R.Missed Call TextToday 11:02amSent
Brianna K.Re-EngagementYesterdayReplied βœ“
Tanya W.Review RequestYesterdayReviewed βœ“
Client Voices

What it feels like
when clients come back.

Here's what happens when you actually follow up.

Businesses we work with see more repeat bookings within the first 30 days.

"I used to lose clients and assume they moved on. After StayKnown set up our system, I started seeing the same faces every month β€” my books are fuller than they've ever been."

M
Maya T.
Owner, Luxe Nail Studio β€” Raleigh, NC

"I was worried automated messages would feel impersonal β€” but clients actually respond. I've had people say 'I was just thinking about coming back.' The follow-ups changed everything."

J
Janelle R.
Owner, The Spa Collective β€” Durham, NC

"We went from 4 Google reviews to 31 in under two months. That visibility changed everything. And the voicemail text? Clients love it."

A
Amara O.
Owner, Pure Glow Aesthetics β€” Cary, NC
The Transformation

What changes when
StayKnown runs in the background.

Without StayKnown
  • Clients leave and never hear from you again
  • Missed calls = missed revenue, zero response
  • Google reviews pile up slowly, or not at all
  • You chase clients manually β€” when you remember
  • 59% of first-time clients never return
  • Competing on price against bigger chains
With StayKnown
  • Every client gets a personal follow-up, automatically
  • Missed calls trigger an instant, branded text response
  • Reviews pour in β€” your Google ranking climbs
  • System runs 24/7 β€” you focus on your craft
  • Repeat visits increase 3Γ— within 90 days
  • You become the business people remember and return to

"Just 1–2 repeat customers per month
can pay for this entire system."

Investment

Simple, done-for-you
options.

Every plan includes your full CRM, all automations, guided setup, and ongoing monthly support. You'll never be left figuring it out alone.

Think about it this way β€” one returning client can cover your entire monthly cost. Everything after that is pure upside.
Growth Plan
We Build It Into Your Current System
For businesses that already have a system and just need follow-up automation
200/mo
+ $500 one-time setup fee
Review request automation
2-week rebooking follow-up
Personalized messaging by name
Text & email delivery (1,000 texts/month included)
Full CRM included
Guided setup + full system walkthrough
Ongoing support & monthly check-ins
Get Started

Limited onboarding spots available each month.

Done-For-You Plan
We Build & Manage Everything For You
Everything you need to grow β€” without doing any of the work
500/mo
+ $500 one-time setup fee
Everything in Growth Plan
Text & email delivery (1,000 texts/month included)
4-week re-engagement sequence
Voicemail-triggered text responses
Advanced CRM pipelines
Seasonal campaign additions
Priority support & faster response
Quarterly message optimization
Get Started

Best for businesses serious about growth. We only take a few new clients at a time.

The $500 setup fee covers your full system build, CRM configuration, custom message copy, and a complete onboarding walkthrough β€” so on day one, you're never figuring it out alone.

All plans include 1,000 texts/month. Additional messaging billed based on usage.

Book a Free Demo

Stop losing customers
you already paid for.

Most businesses wait until things slow down to fix this. By then, they've already lost hundreds of customers. Don't wait β€” book a free demo and we'll show you exactly how your system would work.

Free 30-minute strategy call
No contracts, cancel any time
System live within 72 hours of setup
Personal 30-day check-ins for as long as you need
You'll never be left figuring it out alone

Takes less than 30 seconds to book.

We'll reach out within 24 hours to confirm your call time.